Do I have to pay any fees up front?

We offer a no-win, no fee service. This means that you can make a mis-sold PPI claim with us with complete confidence that if we are unable to win your claim we will not charge you anything.

Our fees are simple and clear – if we win your claim then we will take 25% plus VAT of the total benefit that you obtain as a result of our success. There is nothing else to pay.

The total benefit which you receive includes any cash refund, as well as any debt that you owe to the PPI company which is written off. Below are some examples of our fees and what you will be charged in different scenarios:

• You make a claim for the PPI which you have been paying on your credit card, and we are able to win you a cash refund of £584. Our fee will be 25% of this plus VAT. That’s a total fee of £175.20.

• You make a claim for the PPI on your loan and we win you a cash refund of £4,125 plus the loan company reduces your debt by £1,089. The total benefit to you is £5,214 and our fee will be 25% of this plus VAT. That’s a total fee of £1,564.20.

• You make a claim for the PPI which you have on your overdraft. We win your case and the bank reduces your overdraft by £936. Our fee is 25% of this plus VAT and so the total amount that you will have to pay is £280.80.

If we cannot win your case because you do not have PPI on your loan, or the PPI was not mis-sold to you then we will not charge you a fee as long as you have co-operated with us throughout the claim process.

Please note, that if you cancel your claim with us before we are able to win your case, we will still have to charge you for the work which we have completed up until the point of cancellation.